What documents do I need for a travel insurance claim?

You will need proof of the incident and proof of your losses. Typical documents include receipts, police reports, medical records, and airline delay letters.

  • For trip cancellation: doctor's note (for illness), death certificate (for family emergency), employer letter (for job loss), severe weather reports

  • For medical claims: hospital/doctor bills, itemized invoices, medical records, prescriptions

  • For baggage claims: police report (for theft), baggage claim tags, list of items and their value, purchase receipts 

  • For travel delays: airline delay letters, hotel receipts, meal receipts, transportation receipts

  • For all claims: your policy number, confirmation of purchase, itinerary, proof of payment 

  • Some policies require documentation within 24-48 hours of incident (especially medical emergencies)

You may also like: Can I get compensation for lost luggage?

Official resource:  U.S. Department of Transportation

Traveling soon? See our Travel Essentials page.

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