Can I request a different room for free?

Yes, at check-in. After you've settled in, there may be a fee for cleaning and turndown.

  • At check-in: "Do you have a quieter room / higher floor?" free to ask

  • After 1 hour in room: housekeeping may charge $25-50 to flip it

  • Valid reasons (noise, smell, broken AC): always free

  • "Better view" request after settling in: polite no or fee

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